Delivery Prices & Terms for Online Orders
Please note, our offices will be closed from Friday 23rd December 2022. Orders received after this date will be processed when we re-open on the 28th of December. Orders received after the 29th of December will be despatched when we re-open on the 3rd January 2023.
All Paint & Paper Library orders are delivered to your doorstep by courier.
Standard paint deliveries are delivered free of charge.
Orders including wallpaper attract an £3.95 delivery charge.
Deliveries are made by courier within their standard operating hours: 8.00am - 6.00pm Monday to Friday. No deliveries are made on weekends or Bank Holidays. A specific delivery time cannot be guaranteed. Please bear this in mind when arranging to receive goods and appointments for decorators.
Priority orders (currently dispatched within 1 to 2 working days) cost an additional £5. Please note that this is not a guaranteed next day service.
Please note our factory, warehouse and offices are closed on bank holidays and between Christmas and New Year – dispatches and deliveries will not be made during this period.
There is no standard delivery facility operating outside UK and mainland Europe, however if you have a specific request for a destination elsewhere please contact us by email stating the details of your order and delivery location. We will respond with a quotation if the delivery is possible.
Please note: All orders for UK delivery are processed in GBP and all orders for non-UK delivery are processed in Euros.
|Delivery Charges||UK Mainland & Northern Ireland||Europe||Channel Islands, IOW, IOM, Scilly Isles, Scottish Isles, Overseas|
|Standard Delivery (Currently dispatched in 2 to 3 working days. Royal Mail/Whistl delivery can take up to 7 days)||FREE||€20.00||Please e-mail or call for a delivery quote advising a contact telephone number|
|Priority Delivery (currently dispatched within 1 to 2 working days)||£5||N/A|
|Wallpaper A4 samples (max 6)||free of charge||free of charge||free of charge|
Returns will be accepted within three months of purchase as long as unopened, in resaleable condition, design is still current and subject to proof of purchase